In the last few years, one technology that has gathered maximum steam is conversational AI. It has fundamentally changed the way we see and do a lot of things – both in work and in our personal lives – especially after the launch of ChatGPT – the first generative AI model which took conversational AI to next level by making this technology accessible to everyone. But what is Conversational AI? How is it impacting businesses? What are different kind of conversational AI tool available in the market – we’ll cove r dentist data all this in this guide. But first, let’s begin by understanding what conversational AI is?
What is Conversation AI?
Conversation AI refers to technologies that enable computers to simulate and engage in human-like conversations. These systems use Natural Language Processing (NLP) and Machine Learning to understand, respond to, and learn from interactions with users. It has primarily taken the form of chatbots, voice assistants or IVRS (Interactive Voice Recognition Systems) that can understand and respond to human language in a natural and intuitive manner.
Ever used Amazon Alexa to know what time of the day it is or asked Apple’s Siri for directions? Then you have used Conversational AI, and these platforms are just scratching the surface of what the technology is capable of.
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