How to Add Live Chat to Your Drupal Website

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Live chat is faster and the best way for your customers and website visitors to chat with you in real-time. It provides a far better experience than contact forms or communicating through emails.

Organizations feel the pressure to be prompt and address customers’ questions quickly. This is one of the main reasons why live chat implementation is essential for business websites and blogs.

In this post, we will examine how to add a live chat plugin to self employed data your Drupal websites. If you are looking to add an AI chatbot to your Drupal website, click here.

Drupal is a free and open-source web content management framework. It can be used as a simple website, a single or multi-user blog, an Internet forum, or a community website that provides user-generated content.

Pre-requisites and steps to install live chat into your Drupal website.
You should have a Drupal Admin account and you’ll need Kommunicate’s live chat plugin for adding the live chat to your Drupal website.

Step 1: Login to your Drupal admin console
You can open the Drupal Administrator interface by appending the path where you have installed it to the URL of your Website or the Server IP.

Step 2: Block Layout
Click on the “Structure” menu at the top and then select the “Block Layout” option