Data analysis chatbots

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Data Visualization & ROI
By analyzing the data and calculating it, you are able to calculate the expected result of a chatbot for a specific task. If you visualize this in a report, you are able to make a solid case to management why a chatbot would be suitable.


“So don't look at the 'what can you do with it' and then just start with chatbots, but above all look for where the real challenge lies. Does it solve a problem? Does it ensure cost efficiency? Does it improve your response time? Have a realistic estimate made of the expected outcome, before you commit.”

“An analysis allows you to determine at an early stage whether a chatbot will yield results. If the b2b email list analysis shows that this is not the case, you can save costs by stopping the process early or giving it a different direction. We mainly focus on the conversational side of the chatbot, but you can also look at automating the customer service process.”

“What are other repetitive tasks that you can automate? Think about automatically completing posts that don’t require interaction or human action, like posts where people tag each other,” Arent adds.